An officer of the state consumer affairs department, who filed a police complaint alleging four youths of a courier firm assaulted and threatened him on Friday, said on Sunday that he withdrew the complaint after the accused apologised profusely.

Uttam Paul, the consumer welfare officer of Jalpaiguri, said the youths met him at Kotwali police station late on Saturday and said sorry. “They said that if they are named in a police case, their careers would suffer. I decided to withdraw my complaint,” Paul said.

Last month, Paul had ordered a mattress from an e-commerce site. Last Thursday, a thin blanket was delivered. Paul complained to the customer care centre of the e-commerce company. On Friday, four youths employed by the courier firm that arranged the delivery, went to his home and assaulted him.

Paul said his complaint with cyber cops against the e-commerce company for supplying a different item stood. “I have been cheated,” he said. “I have also decided to file a case at the circuit bench of the West Bengal State Consumer Disputes Redressal Commission against the company. I paid over Rs 6,500 for a product but got a different and cheaper product,” he added.