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regular-article-logo Sunday, 08 September 2024

Fliers face taxi tout ordeal: Airport chaos same as before, cops await order

On Thursday, the airport authorities and the Bidhannagar commissionerate had decided to jointly manage the lanes meant for the movement of commercial vehicles, prevent unauthorised parking of yellow taxis and rein in taxi touts

Snehal Sengupta Calcutta Published 27.07.24, 06:14 AM
Parked yellow taxis and other commercial vehicles block most of the three lanes outside the airport terminal, meant for easy exit of app cabs and taxis, on Friday afternoon.

Parked yellow taxis and other commercial vehicles block most of the three lanes outside the airport terminal, meant for easy exit of app cabs and taxis, on Friday afternoon. Pradip Sanyal

Nothing changed in front of the Calcutta airport’s terminal on Friday — yellow taxis remained parked illegally, touts asked for money and police said they did not have a written order to stop the violations.

On Thursday, the airport authorities and the Bidhannagar commissionerate had decided to jointly manage the lanes meant for the movement of commercial vehicles, prevent unauthorised parking of yellow taxis and rein in taxi touts.

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Metro visited the airport on Friday and found almost nothing had changed.

Illegally parked yellow taxis and other commercial vehicles blocked most of the three lanes meant for easy exit of app cabs and taxis.

Taxi touts, too, were on the prowl looking for easy targets in front of gates 4A, 4B, 5A and 5B on the arrival level — the gates used by international fliers.

A group of men approached Mirza Nazim Ali, 57, and his wife, who had arrived from Dhaka, in the afternoon. The men told Ali that they had an air-conditioned car and demanded 1,500 for a ride to Marquis Street.

“We are here because we have an appointment at a hospital off EM Bypass. As soon as we stepped out of the terminal building, we were approached by several men who said a ride to my hotel on Marquis Street would cost 1,500,” said Ali, who later booked a yellow taxi from the Yatri Sathi counter.

Despite signboards of app cab aggregators such as Uber, Ola and Yatri Sathi outside every exit gate and booking counters on the kerbside, fliers were still being stalked and harassed by touts who were hanging around in the lanes meant for commercial vehicles and near the exit gates.

At least three police vehicles were parked near the Yatri Sathi booking counter. None of the policemen intervened to rein in the touts who were freely approaching fliers.

Opposite the entrance to the parking lot, this newspaper spotted signage on five pillars — from 26 to 31 — designating spots for free parking of yellow taxis registered with Yatri Sathi, an app run by the state government.

App cab aggregators Ola and Uber have 14 designated pick-up points on the same kerbside opposite the entrance to the parking lot.

Yellow taxis and other commercial vehicles remained parked illegally in two of the three lanes meant for the movement of commercial vehicles. Many taxis and vehicles with yellow (commercial) number plates were parked parallel to each other, eating up most of the carriageway and creating bottlenecks in the lanes.

There, too, the cops did little to help keep the lanes free and prosecute the errant drivers. This despite patrol vehicles doing multiple rounds in front of the terminal building.

A senior officer of the Bidhannagar commissionerate said they had stationed patrol vehicles and personnel in front of the terminal and on the approach roads on both levels.

“We are yet to get any written order from the airport authorising us to take legal action against errant drivers who are blocking the lanes meant for commercial vehicles,” the officer said.

“On Friday, we observed exactly where the unauthorised parking was happening and also where the taxi touts were operating.”

This newspaper has reported on several occasions about illegal parking and the reign of taxi touts at the airport.

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