I have been using an iPhone with an Apple ID created with my Hotmail account. I bought a Redmi Note 10 Android phone recently, but am finding it extremely difficult to transfer my contacts to the new phone.

Shoubhik Bandyopadhyay

On your computer, go to https://outlook.live.com and sign in with your Hotmail account. Click on the People icon on the bottom left of the page. This will open the page of your contacts. You can review them here to check that all contacts have been synced properly.

On your Redmi Note, head to Settings—Accounts & sync and add your Outlook (Hotmail) account. Next, go to Settings—Applications—Outlook—Permissions and enable Contacts. All your contacts should now be synced with your Android phone.

There is another way to transfer the contacts. On your iPhone, download the Google Drive app. Sign in with your Gmail account. If you do not have one, create an account from this app. Click on the hamburger menu on the top-left of the app and go to Settings—Backup. You will be able to transfer your iPhone Contacts, Calendar, Photos and videos to Google.

Now, just sign in to your new Android phone with that same Google account. You will get everything back.

Keyboard driver

How do I stop the keyboard driver from loading automatically on my Lenovo Ideapad 320 running Windows10?

Amalendu Maiti

Go to Start on your desktop screen and type Control Panel. Once it shows up in the search results, open it. After this, click on System.

On the right, open “Advanced system settings”. Select the Hardware tab and click on “Device Installation Settings”. Choose No and save the changes.

Once you have installed the correct driver for your keyboard, revert to the original settings as Microsoft recommends you do this.

Wait for update

Videos keep stalling on my Xiaomi Mi A3 that runs on Android 11.

Subhasis Sen

This is a known problem in Mi A3 phones with Android 11. Xiaomi has promised another update to fix the problem. Check whether this update is available or not.

In the meantime, go to Settings—Applications, and revoke and restore the permissions for the apps in which you are facing problems. Some users have been able to fix the issue this way. If this doesn’t help, take the phone to the service centre.

Compress video

I am unable to share a 4K video file that is about a little more than two minutes long through WhatsApp.

Aatifa Dar

WhatsApp does not allow you to share a video file that is over 64MB. You have to somehow reduce the size of the video file.

Download the video to your computer. Go to https://handbrake.fr and instal the Handbrake application on your computer. It is available for macOS, Windows and Linux. The best part is that it is free.

Choose the source for your video file by browsing to the relevant folder on your computer. Next, click on the downward-facing arrow on Presets. Choose Web—Gmail Large 3 Minutes. This will encode the video of up to three minutes and make the size 25MB or less. Press Start to begin the encoding. Once done, you can share the video through WhatsApp Web on your computer.

Motherboard

How can I find out what motherboard I have on my desktop computer?

Sailen Guha

Windows System Information gives all the details you want to know about your motherboard.

Go to Start and type in “msinfo32” in the Search box and press enter. From the search results choose the System Information app. The motherboard information will be specified next to Baseboard Manufacturer, Baseboard Product, and Baseboard Version.

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