Tata Main Hospital in Jamshedpur has decided to widen the ambit of its special services for senior citizens by reducing the age limit of beneficiaries to 75 from 80 and open up the service to more people in the time of the ongoing pandemic.

"TMH has always strived to extend its support to senior citizens and will continue to strengthen the patient experience, " said a statement issued by the hospital administration on Tuesday evening.

It said the elderly would continue to have direct access to the pharmacy, pathology lab, cash counter, and report collection counters.

The logo of 'Vishwas Saath Ka;' released by Tata Main Hospital on Tuesday. Telegraph picture

As of now, senior citizens need not pre-book appointments on phone or intranet or TMH Vishwas App for OPD consultations.

As per the initiative, which came into effect from Tuesday, all patients above 75 years would receive a "logo sticker" from the TMH Helpdesk.

The dedicated tag line for elders is "Vishwas Saath Ka".

The special assistance service has been launched to ease visits of elders to TMH and promote customer experience, the hospital said.

Elderly patients would need to collect their stickers from the TMH Helpdesk for easy identification. The hospital staff would assist them with appointments and they would be seen by doctors on priority.