Tata Main Hospital (TMH) has introduced a new facility for cardiac care (IVUS - FFR) that helps conduct complex angioplasty procedures seamlessly.
The facility was used for the first time on Saturday for cardiac cases. IVUS (Intravascular Ultrasound) helps in better strategizing angioplasty cases and ensures optimal stent deployment. FFR (Fractional Flow Reserve) is a modality to assess functional significance of coronary lesions to know whether revascularisation will be of benefit or not.
With this development, TMH can now match the best hospitals in performing complex angioplasties.
TMH, a corporate hospital owned by Tata Steel, has introduced seamless access to the hospital and its clinics for persons with disabilities and senior citizens above 75 years for doctor consultations, diagnostics and medicines without prior appointment.
TMH continues to cater to increased patient load of over 16.5 lakh OPD patients and 60,000 admissions annually with year-on-year increase of customer satisfaction and advocacy measured through a robust Net Promoter Score ( NPS ) methodology.
Net Promoter Score is a customer loyalty and satisfaction measurement taken from asking customers how likely they are to recommend product or service to others on a scale of 0-10.