Tata Main Hospital (TMH) launched two key services on Monday, namely, online video consultation and home delivery of medicines for residents of the steel city.
The new services were inaugurated online by Tata Steel vice- president (corporate services) Chanakya Chaudhary and president of Tata Workers' Union R. Ravi Prasad. Among those who had logged in were Dr Rajan Chaudhry, advisor Medical Services, Dr Sudhir Rai, GM Medical Services, senior executives of Tata Steel, senior doctors of TMH and union office-bearers.
The online video consultation service would allow patients to consult doctors from the comfort of their home or office and eliminate the need for travel to the hospital. It would help for repeat consultation, revaluation and follow-up.
The online video consultation is a paid facility for all. Rates would range between Rs 400 and Rs 750, depending on the specialists or super specialists sought.
The facility can only be booked through the TMH Vishwas portal after online payment. Patients would receive video links on their email addresses.
Initially, 14 super-speciality doctors will be available for video consultation. The video consultation slots will be in addition to their regular OPD commitments.
As for home delivery of medicines, patients will need to place requests through the TMH Vishwas portal (available on Play Store or through the TMH website www.tatamainhospital.com). A charge of Rs130 will be levied for each delivery.
Chanakya Chaudhary said the new services would greatly benefit patients, especially senior citizens, who could now consult the doctors through video consultation and subsequently get prescribed medicines home delivered.
R. Ravi Prasad congratulated the Medical Services and the One IT teams for developing and delivering solutions based on patient’s expectations. Dr. Sudhir Rai said Medical Services would continue to leverage technology to improve its services and focus on patient's convenience and patient-centric care.
