The district unit of National Informatics Centre of Dhanbad has developed a mobile app to resolve water supply related problems.

The Jal drishti app was launched on Thursday by deputy commissioner Uma Shankar Singh with municipal commissioner Satyendra Kumar, executive engineer of drinking water and sanitation department, Manish Kumar and technical member of Jharkhand Mineral Area Development Authority, Indresh Shukla.

The app is aimed at offering time bound solution of water woes of the residents.

“The app developed by Dhanbad NIC besides being citizen centric establishes coordination between different agencies involved in water supply at the district including the Dhanbad Municipal Corporation entrusted with task of water supply in urban areas of Dhanbad; drinking water and sanitation department responsible for water supply in both and rural areas and Jharkhand Mineral Area Development Authority, entrusted with the task of water supply in Jharia and Katras,” said Singh.

“Soon after the registration of the complaint with regard to the any disruption in water supply the message reaches to the concerned officer of the respective agencies responsible for water supply in the concerned area who in turn passes on the information to the valve man or technical manager or supervisor, who will redressal of the complaint within a fixed time” said Singh.

“As with the advent of summer season a host of water supply problems arise in the jurisdiction of Jharkhand Mineral Area Development Authority (JMADA) as well as Dhanbad Municipal Corporation so we have developed the app and also instructed the concerned authorities as these two civic bodies to beef up their water supply system to avoid the inconvenience of the common people,” summed up Singh.