British rock band Coldplay on Sunday added a third show to the Mumbai leg of its "Music Of The Spheres World Tour 2025" citing "phenomenal demand", hours after fans expressed disappointment over long virtual queues on the online ticket platform BookMyShow.

According to the platform's website, all three shows are sold out.

The tickets for the new show, set to be held on January 21 at Mumbai's DY Patil Sports Stadium, went live at 2 pm on BookMyShow.

"Due to phenomenal demand, a third Mumbai date has been added at DY Patil Stadium for 21 January, 2025. Tickets on sale at 2PM IST today," Coldplay said in an X post, alongside the booking link.

According to reports, the server of BookMyShow website and app on Sunday crashed as it opened the sale for the British band's concerts scheduled for next year.

Soon, hashtags 'Coldplay', 'BookMyShow', and 'Crashed' started trending on X.

Coldplay had already announced two shows on January 18 and 19, 2025, at the DY Patil Sports Stadium.

Several fans shared screenshots of their frozen computer screens and smartphones with the app experiencing a lot of traffic.

According to BookMyShow, the sale for the tickets of the two shows on January 18 and 19, 2025, at Mumbai's DY Patil Sports Stadium, was supposed to open at 12 noon. Many said the tickets remained unavailable for booking well over 12.15 pm.

A BookMyShow spokesperson termed it a "landmark moment" in India’s live entertainment history as they saw true fandom, overwhelming love and incredible excitement on the platform for Coldplay’s Music Of The Spheres World Tour 2025 in India.

According to the spokesperson, 1.3 crores fans logged in on Sunday to buy tickets.

"At BookMyShow and BookMyShow Live, we’ve worked hard to ensure every fan had a fair chance to secure tickets, providing clear, step-by-step booking guides and maintaining transparent communication through all our official channels.

"We implemented a queueing system to manage the overwhelming demand and addressed issues caused by suspicious and malicious traffic within minutes, causing a brief delay, but ensuring minimal disruption for genuine fans. Due to the unprecedented demand, a third Mumbai show was added shortly thereafter, which also received a fantastic response," the spokesperson said in a statement.

"To those who got tickets, congratulations! For those who missed out, we understand your disappointment and are committed to bringing memorable entertainment experiences your way," the platform's spokesperson added.

The ticket prices range from Rs 2,500 to Rs 12,500, with Rs 35000 for lounge area, according to the platform's website.

In less than an hour, the server got back up and BookMyShow shared a message of facing "heavy traffic" on every account trying to book a ticket, with the wait list going as high as 842,745 (data on BookMyShow website as per 1.39 pm).

"Because of heavy traffic, queue is moving slower than expected. Thank you for your patience!" read a message on the platform.

A fan claimed other platforms are selling Coldplay tickets at inflated prices.

"Dear @coldplay, fans in India are struggling to get tickets on @Bookmyshow_live with waitlists over 300k, but platforms like Viagogo (search coldplay india tickets on google, first sponsored link will be VIAGOGO)are selling them at inflated prices. #coldplayindia #BookMyShow (sic)" said a user.

Soon, BookMyShow warned fans about unauthorised platforms selling fake tickets for the Coldplay India tour.

"It has come to our attention that unauthorised platforms are listing tickets for Coldplay's Music Of The Spheres World Tour 2025 in India, both before and after the official sale.

"These tickets are invalid. Ticket scalping is illegal in India and punishable by law. Please don't fall prey to this because you will be buying fake tickets. Avoid scams! BookMyShow is the only official platform for ticket sales," the platform said in a post on X. A few helpful fans suggested others waiting to refresh the page.

"If you are in the queue for coldplay tickets and it’s going slow, refresh your page. It’s going to be quicker #Coldplay #BookMyShow (sic)" said an X user.

"Indians everytime when they try to book tickets of Coldplay and any other major event on bookmyshow! Crashed again! #bookmyshow #Coldplay (sic)" wrote another.

"Bookmyshow server be like: Sir mai kaam hi nahi karta kuch! #BookMyShow #Coldplay (sic)" a user joked on X.

The Mumbai concert will mark Coldplay's first visit to India in eight years.

The Grammy-winning band previously performed in Mumbai as part of the Global Citizen Festival back in 2016.

"Music Of The Spheres World Tour 2025" will commence on October 30 at the Marvel Stadium in Melbourne, Australia, and will conclude on August 31, 2025, with a show at the Wembley Stadium in London, the UK.

Except for the headline, this story has not been edited by The Telegraph Online staff and has been published from a syndicated feed.