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regular-article-logo Friday, 25 October 2024

Unilever wins back shoppers by slowing price hikes and investing in innovations

Cost of everything from freight to raw materials rose during pandemic, while grain and energy became more expensive after Russia’s full-scale invasion of Ukraine in 2022

Reuters London Published 25.10.24, 09:46 AM
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Unilever beat third-quarter sales estimates on Thursday as it slowed price hikes and invested in innovations to win back shoppers who had turned to cheaper brands during a surge in inflation.

The cost of everything from freight to raw materials rose during the pandemic, while grain and energy became more expensive after Russia’s full-scale invasion of Ukraine in 2022.

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The packaged food industry, including Unilever, raised prices to protect margins. Shoppers started trading down to cheaper alternatives such as private label brands owned by Walmart, Tesco and Carrefour.

At their peak in the fourth quarter of 2022, Unilever’s underlying prices rose 13.3 per cent, with prices at its home care business up 17 per cent and those at its ice cream business about 14 per cent higher.

In stark contrast, Unilever on Thursday reported underlying third-quarter price growth of 0.9 per cent, with underlying volumes up 3.5 per cent, the biggest increase since the first quarter of 2021. Analysts had expected a 1 per cent increase in prices and a 3.2 per cent rise in volumes.

“We have delivered a fourth consecutive quarter of positive, improved volume growth, with each of our business groups driving higher volumes year-on-year,” CEO Hein Schumacher said, adding that Dove soap, Comfort fabric conditioner and Magnum ice creams had performed well.

Unilever reported a 4.5 per cent rise in third-quarter underlying sales, beating analysts’ average forecast of a 4.2 per cent increase.

“It is reassuring to see strong volume growth in most categories,” Waverton Investment Management portfolio manager Tineke Frikkee said.

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